Community Engagement Manager

Posted 12/2/22

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The Community Engagement Manager’s role is vital to ensuring a smooth workflow, great customer service, and quality experience for volunteers and clients. This position works directly with the public. Strong people skills are required. A background in social service and/or working with volunteers is highly desirable. A strong desire and ability to embrace and share the mission of Topeka Habitat- building strength stability and self-reliance through shelter. This position is responsible for: recruiting and retaining volunteers, including corporations, groups and individuals, with the intent of converting volunteers into organizational ambassadors; for working with staff and volunteers to coordinate special events; and to enhance the neighborhood revitalization efforts of Topeka Habitat for Humanity with resources such as the Tool Bus and Hands-On Learning Classroom.   

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Job Duties:

• Review volunteer applications, coordinate orientations, assist with scheduling, provide volunteer feedback and serve as the liaison for corporate and community volunteer groups.

• Maintain regular communication with volunteers to promote volunteer opportunities, provide training, and assess needs on an ongoing basis.

• Utilize volunteer software to maintain accurate data and report on data and outcomes for THFH’s volunteers.

• Work with COO to assist with external communications including; social media and email campaigns.

• Work closely with the families served in partnership with THFH’s program to coordinate “sweat equity”, support personal growth opportunities and build long-lasting relationships.

• Work with affiliate leadership in developing new programming, procedures, policies, and strategies to increase community engagement, volunteer outreach and retention.

• Work with staff to assess volunteer needs, capacity, communications, and volunteer development to support THFH’s construction and repair programs, ReStore and neighborhood revitalization efforts.

• Participates as an active and contributing member of a team to achieve team goals. Work cooperatively with other team members, involve others, share information as appropriate, and share credit for team accomplishments.

• Plan and implement volunteer appreciation events, special events and education/outreach efforts.

• Work with affiliate leadership to increase efforts and implement strategies to reach diverse populations of volunteers and community partners. Assist leadership to identify and nurture new community partnerships.

• Plan and implement strategies to increase THFH’s neighborhood revitalization efforts and increase neighborhood partnerships.

• Serve as a staff liaison at community meetings and events, as requested, to gather and disseminate information regarding Topeka Habitat for Humanity’s programs.

• Other duties and special projects as assigned.

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Qualifications and Competencies:

• Valid Driver’s License required

• Ability to lift and navigate uneven terrain

• Proficient in Microsoft Office programs and ability to learn other programs as needed

• Experience in Give Pulse preferred, but not required

• Experience working with and managing volunteers, or other social service experience highly preferred.

• Excellent communication skills with both individuals and groups

• Personal and social awareness of complex systems and structures that promote, support, or facilitate racial, social, and economic injustice and a driving passion to dismantle and rebuild these systems for the benefit of disenfranchised individuals, families, and communities

• Bilingual preferred, but not required

 

The ideal candidate will have active support of our core organizational values, which include:

 Humility – We are part of something bigger than ourselves

 Courage – We do what’s right, even when it is difficult or unpopular

 Accountability – We take personal responsibility for Habitat’s mission-We believe in a world where everyone has a safe, decent, and affordable place to live. We strive to build strength, stability and self-reliance through shelter by building homes, community and hope.

 

Salary and Benefits:

Salary range per year: $48,000 - $52,000

Benefits package includes: generous paid vacation, sick leave, and holiday pay, retirement plan with a 3% match, a competitive medical and dental insurance, and professional development opportunities.

 

To Apply:

Submit a cover letter and resume to Nikki MacMillan, coo@topekahabitat.org, or via mail to Topeka Habitat for Humanity, 121 NE Gordon Street, Topeka, KS 66608. Applications will be accepted through Dec 23, 2022.  Please do not inquire about this position via phone or in-person.

 

Safeguarding: Topeka Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.

 

Topeka Habitat for Humanity is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.